Returns & Exchanges
At Trendoli, we prioritize the freshness and quality of every gourmet item we deliver to your doorstep. Due to the perishable nature of our food products, we offer a 30-day satisfaction guarantee to ensure you are completely happy with your culinary experience.
Return Process
- 1.Initiate Your Request
Contact our Trendoli support team via email within 30 days of delivery, providing your order number and photos of any damaged or unsatisfactory items.
- 2.Review and Approval
Our quality assurance team will review your request within 48 hours to determine if a return, replacement, or store credit is appropriate based on the product's condition.
- 3.Prepare Your Package
If a physical return is required for non-perishable goods, securely pack the items in their original packaging and attach the prepaid shipping label provided by our team.
- 4.Receive Your Refund
Once your return is processed or your claim is approved, we will issue a full refund to your original payment method within 5 to 7 business days.
