Returns & Exchanges

At Trendoli, we prioritize the freshness and quality of every gourmet item we deliver to your doorstep. Due to the perishable nature of our food products, we offer a 30-day satisfaction guarantee to ensure you are completely happy with your culinary experience.

Return Process

  • 1.
    Initiate Your Request

    Contact our Trendoli support team via email within 30 days of delivery, providing your order number and photos of any damaged or unsatisfactory items.

  • 2.
    Review and Approval

    Our quality assurance team will review your request within 48 hours to determine if a return, replacement, or store credit is appropriate based on the product's condition.

  • 3.
    Prepare Your Package

    If a physical return is required for non-perishable goods, securely pack the items in their original packaging and attach the prepaid shipping label provided by our team.

  • 4.
    Receive Your Refund

    Once your return is processed or your claim is approved, we will issue a full refund to your original payment method within 5 to 7 business days.